The activities of BCON is focused on the highest customer satisfaction, which we achieve through our long lasting and extensive BCON quality management system. The focus is on customer requirements, a high degree of employee satisfaction and risk management to secure the optimization of our consulting and project management process.
The following three key factors make our quality management system transparent:
- BCON is certified according to the quality management standard DIN EN ISO 9001: 2015. Audits by accredited certification companies of the Deutsche Akkreditierungsstelle GmbH (DAkkS) confirm the certificate on an ongoing basis.
- BCON acts on the principles of professional services published by Bundesverband Deutscher Unternehmensberater BDU e.V.
- BCON follows the industry norm DIN EN 16114:2011 for management consultancy services.