Quality

The activity of BCON is focused on the highest customer satisfaction, which we achieve through our long lasting and extensive BCON quality management system. The focus is on customer requirements, a high degree of employee satisfaction and risk management to secure the  optimization of our consulting and project management processes.

The following five key factors make our quality management system transparent:

1. BCON has been awarded with the TOP CONSULTANT-seal 2021. This makes us one of the best consultancies for medium-sized companies in Germany. The basis of the competition is a survey of our customers who have previously worked with us.
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2. BCON is certified according to the quality management standard DIN EN ISO 9001: 2015. Audits by accredited certification companies of the Deutsche Akkreditierungsstelle GmbH (DAkkS) confirm the certificate on an ongoing basis.
   
3. BCON acts on the principles of professional services published by Bundesverband Deutscher Unternehmensberater BDU e.V.
4. BCON follows the industry norm DIN EN 16114:2011 for management consultancy services.
5. BCON is a listed consulting company of BAFA. This means that our advisory services for the “Förderung unternehmerischen Know-hows” program are partially covered or financed by the federal government.