Quality

The activities of BCON is focused on the highest customer satisfaction, which we achieve through our long lasting and extensive BCON quality management system. The focus is on customer requirements, a high degree of employee satisfaction and risk management to secure  the  optimization of our consulting and project management process.

The following three key factors make our quality management system transparent:

1. BCON is certified according to the quality management standard DIN EN ISO 9001: 2015. Audits by accredited certification companies of the Deutsche Akkreditierungsstelle GmbH (DAkkS) confirm the certificate on an ongoing basis.
   
2. BCON acts on the principles of professional services published by Bundesverband Deutscher Unternehmensberater BDU e.V.
3. BCON follows the industry norm DIN EN 16114:2011 for management consultancy services.