and how you can achieve digital efficiency, profitability, and customer loyalty with the 2026 fitness program
Hardly any other industry is currently undergoing such a profound transformation as the automotive trade. Declining margins, changing customer behavior, the need to catch up digitally, and intensified competition are forcing retail groups to rethink their business models, often under considerable time and cost pressure.
This roadmap is aimed at managing directors, board members, and advisory board members who not only want to manage this change, but also see it as an opportunity. It highlights the structural challenges currently facing retail groups, from the erosion of the earnings base in new car sales to digital efficiency deficits and outdated management structures.
The focus is on five key levers that can be used to measurably improve profitability, customer loyalty, and digital transformation. The levers presented are based on many years of project experience and show how automotive retail groups can become not only more efficient but also more future-proof with a clearly structured approach.
The roadmap is supplemented by a concise presentation of the 2026 fitness program, BCON’s systematic consulting approach.
Our goal: to provide you with guidance. To provide you with concrete ideas. And above all: to show them that transformation can be planned and pays off.
We hope you find this an informative read and look forward to seeing you again in one place or another in the following pages.
Click here to download the roadmap.